At the head of what we do, is distribution in our hearts, we are a company built on service.
We are dedicated to supplying imprintable apparel and accessories to screen printers, embroiderers, promotional products distributors, and athletic dealers. SLC Activewear is a wholesaler, not a consumer retailer or a decoration company.
To us, it is not just another order or another program – we are honored to be a part of your story and provide a tangible memento to an experience, a milestone, an event commemorating an achievement, a loss, a personal mountain or failure. Each product we distribute means something, and our customers drive us to provide that perfect piece to their story.
Our Customer Service Hours are 8am to 5pm MST, Monday through Friday.
Please call us during office hours at numbers listed below,
or email us at email@example.com.
Local Phone: 801-853-8535
We are located at:
2341 S. Decker Lake Blvd.
West Valley City, UT 84119
All orders $200 or more shipping within the continental U.S. are subject to free shipping. Accounts must be in good credit standing to be eligible for free freight. Accounts not meeting this criteria, may experience delays in shipping. SLC Activewear cannot be responsible for any delay by the shipper or for any damages incurred due to such a delay. For assistance with tracking your order, please contact our Customer Service team at 801-853-8535.
Local CourierOur local courier service delivers along the Wasatch front between Ogden and Provo.
- All orders placed by 11 a.m. MST. will arrive by the end of business day.
- All orders placed after 11 a.m. MST and before 3 p.m. MST will arrive the following morning between 9 a.m. and 12 p.m.
- All orders placed by 4 p.m. MST will ship out of our facility the same day.
- All orders will be ready at Will Call 2 hours after the order is submitted.
- All orders placed after 3 p.m. MST will be available at Will Call the following business day, two business hours after the order is submitted.
If you have a problem or discrepancy with an order, contact our customer service department at (801) 853-8535 or (888) 557-0799. Please have your invoice available for reference. All claims for damages, shortages, etc., must be made within five days of receipt of merchandise. Merchandise may not be returned after 30 days from date of invoice. Discontinued items may not be returned at any time. UNDERGARMENTS MAY NOT BE RETURNED FOR ANY REASON.
If you must return any order or partial order, please call SLC Activewear for a Return Authorization Number at (888) 557-0799. No returns will be accepted without a valid Return Authorization Number. A copy of the invoice must accompany all returns. If the above criteria are not met, the goods will be returned at customer’s expense. All refused or returned shipments will be subject to a restocking fee of 15% or $25.00, whichever is greater. If SLC Activewear has paid the freight charges for any order that is subsequently refused or returned, the customer will then become liable for any and all freight or shipping fees (both ways) associated with that order. If SLC Activewear has provided a shipping label for any return order, the label must be used with 5 business days or the customer will then become liable for shipping fees. All charges associated with any refused COD shipments must be settled before the customer’s next order.
Cancellations or returns of any orders already pulled are subject to a restocking fee of 15% or $10.00, whichever is greater.
It is the responsibility of the “Sold To” customer to COMPLETELY check in all orders prior to contacting SLC Activewear regarding any problems with the order. Altered or printed garments are not returnable. Garments should be inspected prior to decorating. If you receive the wrong items and alter or print them, you will be invoiced for the items received. We will then provide the correct items to satisfy the original order and invoice.
(Q): Do you have a showroom? (A): YES! We have a sample showroom at our location open Monday-Friday 8 a.m. to 5 p.m. MST.